Paccocelere 1 Plus

The fast way for sending urgent parcels weighing up to 30 kg to any destination in Italy, at a fixed price of 15.30 Euros.
Paccocelere 1 plus

Delivery:
in major cities, 80% (statistical forecast) of items are delivered by noon on the day after posting. See list of destinations(.PDF file) In general, J(day of posting)+1 delivery from Mondays to Fridays. Saturday delivery is provided only in some cities.
See list of destinations (.PDF file) J+2 or J+3 delivery in 33 smaller towns. Se list of destinations(.PDF file) To make sure that delivery standards are met, items are to be posted within the set deadlines.

For shipments from/to Livigno and Trepalle delivery occurs in 1 working day (excluding Saturdays and holidays) more the day of shipment, unless customs formalities.

Postal Products Quality Charter
This Charter defines product features, quality standards, deadlines and modalities for placing claims, conciliation procedures.

Paccocelere 1 Plus is available at all post offices providing this service by simply filling in a consignment letter serving as proof of posting by the sender.

Post offices providing this service Post offices providing this service


After two unsuccessful attempts of home delivery, items can be collected, free of charge, within 7 working days, including Saturdays, at the post office mentioned on the advice dropped by the courier in the recipient's letter box. Reimbursement clause: postage fees (excluding additional services) are fully reimbursed if delivery targets are not met.


Additional services: A range of additional services are available on request, including Advice of receipt, Delivery to PO Box, Return of undeliverables, Insurance and Pick up.

Track & Trace Track & Trace
The online service called Dovequando provides information on the whole distribution process, including time of delivery. NEW! senders of items identified as "in the process of being delivered" can require to receive confirmation of delivery by e-mail or SMS, free of charge.

 


For further information on the state of delivery, please call from Italy our number 803.160* from Mondays to Saturdays, between 8:00 a.m. and 8:00 p.m..

 

* calls free from landline phones; calls free from mobiles only for information regarding PosteMobile. For all other types of information, callers using mobile phones must dial 199.100.160; the cost of the call will depend on operator rates.